Shipping policy

Thank you for shopping at Hestiay!  
We are committed to delivering your order quickly and safely.  

**Processing Time:**  
All orders are processed within 1–3 business days after payment confirmation.  
(Monday–Friday, excluding holidays.)  

**Shipping Time:**  
- Standard Shipping: 7–12 business days  
- Express Shipping: 5–10 business days  
> Shipping times may vary depending on your location, product availability, and carrier delays.  

**Shipping Cost:**  
✅ Free Shipping on all orders — no minimum purchase required.  

**Shipping Carriers:**  
We use trusted delivery partners including UniUni, CJ Packet, USPS, UPS, and FedEx (based on your location and product availability).  

**Order Tracking:**  
Once your order is shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment in real time.  
👉 [Track Your Order] https://hestiay.com/apps/track-order

**Customs & Duties (for international orders):**  
International customers are responsible for any applicable customs fees, import duties, or taxes charged by their local authorities.  

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📞 **Contact Us**  
Live Chat: Available on our website  
Business Email: support@hestiay.com

Phone: +1 (267) 215-2882  
Business Address:1234 Broadway #200, New York, NY 10001,    USA

Last updated: October 13, 2025